Returns & Exchanges

At Ucon Acrobatics, we want you to be fully satisfied with your purchase, which is why we offer a 14-day return period for all items in their original, unused condition. Please ensure all tags remain attached and the product is returned in its original packaging to qualify for a full refund.

1

Initiate Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items securely in the original shipping box and include the completed return form to ensure faster processing.

3

Ship the Items

Affix the provided prepaid shipping label to the outside of your package and drop it off at your nearest authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects and approves the returned goods, your refund will be issued to the original payment method within 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing